Testimonials
In April of this year I underwent major surgery. When it came time for me to be discharged I was neither feeling well enough or confident enough to be returning home where I live alone. On my arrival home to my apartment unable to care for myself my daughter stayed with me for a few days. During this time we were able to assess the amount of assistance I would require, once she returned home to her family. The staff at Honeybourne Gate were wonderful and very quickly ordered the necessary equipment I needed,
Arrangements were made for the personal assisted care I required and for freshly cooked meals to be brought to my apartment direct from the restaurant each day. A member of staff popped in regularly, happy to assist if necessary, even if it just meant making a welcome cup of tea and a chat. I felt safe knowing someone would answer my call bell and be with me immediately any time of day or night.
At Honeybourne Gate nothing is too much trouble in assuring that owners are happy and relaxed in a friendly environment.
Gone are the days when going into care/assisted living meant living in fear of becoming ill or incapacitated and as a consequence being asked to move on.
Obviously I appreciate if my care needs ever require specialist permanent 24hr nursing care, I would need to move into an appropriate place of care, which would be the case wherever I lived.
Today I am well and my future is bright, I am enjoying taking pleasant walks along the old Honeybourne railway line and visiting the Churchill gardens. Very soon I hope to be taking the short walk into town.
I can not thank everyone enough for their kindness and care that went a long way to making my recovery such a success.
An owner at Honeybourne Gate
“Mum and Dad have moved into Honeybourne Gate and I just wanted to pass on to you how pleased we all (my parents and the family) are with the whole set up at Honeybourne. The stand out issue is your staff, who have got the ‘difficult’ things right – a caring, kind and yet professional approach to the owners. For example, the help my father now receives has been transformational for him. This very personal service is done with kindness and discretion.”
– The daughter of an owner
“Just to say how delighted we are with the thoughtful attention from the all the staff at Honeybourne Gate. Mum has settled in to her lovely new apartment really well, made all the easier having friendly, helpful people around who I see genuinely care. I’m so relieved my mum is being helped to live independently in such a kind and safe environment.”
– The son of an owner
“I just wanted to say a big THANK YOU to everyone involved in making Mum’s move to Honeybourne Gate so successful.
From the first time I spoke to Julie on the phone to enquire… no pushy salesman ship just wanting to ensure it would be the right move for Mum at 90, to everyone who helped patiently as we sorted the move. The friendly professionalism of: Maria organising the purchase of the apartment, Amanda at Fresh-start, the removal team and Josh the handyman were invaluable. Nothing was too much.
And since moving in I have seen a big change in Mum as she has acclimatised to her new surroundings. After nearly 50 years in her old house, it was a big move but she had become very lonely and isolated relying on me for daily visits and wanted to move. I worried if I’d made the right decision but our first impressions were right. 100% the right choice!
All the staff have been so lovely with no question too much trouble and always on call. While Mum is still very much independent the half hour daily care package has meant Mum has got to know many of the carers through their daily chats and she has grown to trust them to help out with showering and bits of shopping. Their caring and companionship is much appreciated.
She was made to feel welcome from move in day by the other residents with flowers and welcome visits. While it has taken time, she has grown in confidence going down to coffee most days and regular lunches with a cheeky wine 🍷 even!!! It is lovely to hear about the friendships and companionship she is clearly building. To every one of them a big THANK YOU.
The reason for the thank you is not only has the move transformed Mum’s life for the better it has also transformed my life… I have been able to step out of carer role into daughter role. This summer I have been able to enjoy 3 weeks of holidays knowing Mum is safe with someone their immediately at the press of a button if needed and reassured she is happy and settled. For years I have struggled to get away for more than a few days knowing how much stress it caused Mum.
I look forward to Mum enjoying many happy years ahead”.
– Daughter of an owner Sept 2023
“The love, concern and practical help over the last three difficult months have been wonderful. The sense of security which this has brought not only to me, but to my family, is greatly appreciated. Thank you.”
– An owner at Honeybourne Gate
“A few months ago we both sold our homes in leafy Leckhampton and bought apartments in Honeybourne Gate. Moving here was a decision that neither of us has regretted for a moment! The interior of the building is a surprise, light, airy and spacious with high quality fixtures and fittings and excellent facilities including an inviting exercise pool.
Living here give us complete independence with the reassurance of knowing that help is at hand if needed and best of all, freedom from the responsibilities of maintaining a house and garden. We would encourage anyone to come and have a look – you won’t be disappointed and may well be very surprised.”
– Two apartment owners at Honeybourne Gate
“The staff at Honeybourne Gate are lovely and thoughtful and nothing is too much trouble for them. The apartments are very well laid out and well equipped.”
– An apartment owner at Honeybourne Gate
“My mother moved to Honeybourne Gate from her house where she lived for 60 years –a really big move and decision. The staff have been fantastic in helping her settle in and the increasing occupation and activities (afternoon tea and weekly film showings in the great cinema room at the moment) only helps her enjoy her new surroundings. I would recommend anyone to seriously consider Honeybourne Gate as it really is retirement living at is best.”
– The son of a Honeybourne Gate apartment owner.
“[mother] is settling in well and I have to say that much of this is due to your exceptional staff who we find first class. Nothing is too difficult for them and they go way out of their way to make living in Honeybourne an interesting and enjoyable experience.”
– Son-in-law of a Honeybourne Gate apartment owner.
“I’m delighted I’ve moved here.”
– An owner at Honeybourne Gate
“After my husband died, I decided to move from my house in Essex to be nearer to family in Cheltenham. A friend of the family already lived in Honeybourne Gate and was very happy living here.
The process of selling took a long time, but the sales team were really helpful, liaising with my solicitors and estate agent and gently pushing the process along when things slowed.
I chose to have the recommended removals firm Advanced Removals, based in Gloucester, to come down to Essex rather than a local one and they were brilliant and made the whole move as painless as it could be!”
– An owner at Honeybourne Gate
“After my husband passed, I never thought I would move, as it was too overwhelming to even think about, especially as it would mean downsizing.
But Amanda from the recommended down-sizing company ‘Start-Afresh’ made everything so easy and was with me every step-of-the-way; from her very useful list of contacts, to her scale drawings showing me which pieces of furniture (and more importantly) – how my furniture would fit in the new apartment!
Amanda even stayed with me on moving day and didn’t leave until everything had been unpacked! I cannot speak highly enough of the service that ‘Start-Afresh’ gives and I for one certainly wouldn’t have any doubts or concerns to using them again.”
– An owner at Honeybourne Gate
“I moved into my flat 5 months ago and have been very happy here. Everyone is very friendly, and it is great to be greeted with a smile, there is such a welcoming atmosphere. It is so nice to have company and activities to join in, with the opportunity of meeting more neighbours!”
– An owner at Honeybourne Gate
